We’re hiring! North Country Animal League is looking for extraordinary individuals who have the compassion, empathy, and are willing to work hard to make animal’s lives better. Our staff works as a team to provide the best possible care while our animals are awaiting their forever homes. The work can be challenging at times but it is so rewarding! Are you interested in changing the lives of animals? Please see below for our current job openings:
Shelter Associate – Animal Care and Adoptions
NCAL is looking for an upbeat, team oriented individual to join our Shelter Associate team. A Shelter Associate helps to manage the daily care for our animals and assists in the adoption process. Candidates must have a team-player approach, be professional, possess outstanding customer service skills, and show compassion and empathy toward both animals and people.
Essential Duties and Responsibilities:
-Daily cleaning and disinfecting of dog and cat kennels on a rotating basis with other shelter associates.
-Maintain kennels throughout the day keeping them clean and orderly and making sure animals have clean water at all times.
-Completing all items on the medical log on a daily basis including vaccinating, bathing, routine check-ins, deworming, animal photos, and special care.
-Daily cleaning of all non-kennel areas including sweeping, mopping, bleaching walls, vacuuming, washing dishes, and laundry.
-Ensuring dogs are walked outside a minimum of three times a day and included in playgroups, as well as cycling through indoor areas throughout the day.
-Ensuring cats are cycled through two indoor rooms (& outdoor room if appropriate) throughout the day.
-Assist Canine Supervisor in evaluation and temperament testing strays and surrendered animals as needed.
-Animal care including socializing, basic obedience, nail trimming, and grooming.
-Greeting customers and assisting in the adoption process including showing animals for adoption, reviewing applications, checking references.
-Complete adoption process by preparing necessary paperwork and reviewing information with the adopter.
-Counsel clients who are adopting animals by communicating general breed knowledge, specific animal history, and NCAL philosophy.
-Be knowledgeable of animals on the premises and show animals to the public using correct breed characteristics, behaviors, animal files, and NCAL philosophy.
-Ensure kennels are stocked properly and are maintained according to safety standards.
-Receptionist functions including answering phones, keep front desk area clean and organized, and handling finances in the absence of the Customer Service Supervisor.
-Maintain the petfinder.com website and profiles displayed in house as directed by the Shelter Manager.
-Direct, assist and work in conjunction with departmental volunteers.
-Cross-sell retail products to adopters and assist walk-in customers.
-Accurately perform daily updates on written and computerized kennel records.
-Participate in offsite events (ie Out & About, PETsMART).
-Communicate departmental needs, issues and concerns to management in a timely manner.
-Required to participate in enrichment trainings.
-Participate in NCAL activities as needed or required.
-Other duties may be assigned at the discretion of the Shelter Manager, Operations Director or Executive Director.
-Animal handling experience in a kennel environment preferred.
-Must be knowledgeable of dog/cat breeds, companion animal behavior and characteristics.
-Must possess professionalism, courtesy, tact and sound judgment.
-Must have good oral and written communication skills.
-Ability to work independently as well as participate in a team environment.
-Ability to properly handle, exercise and control large and/or difficult dogs and cats.
-Ability to safely lift 50 lbs and be capable of bending over and cleaning for extended periods of time.
-Must be able to work closely with animal dander.
-A valid drivers license as well as good driving record are required.
Part-time, 27 hours per week
Variable work schedule including weekends and some holidays
To apply: Submit a letter of interest, resume, and three references to firstname.lastname@example.org. No phone calls please.
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